What is the return and exchange policy?
All items purchased can be returned or exchanged within 15 days of purchase with the original proof of purchase.
For online returns, customers must submit a Return Authorization (hyperlink to form) and will be emailed a return shipping label.
Refunds generally take 5-10 business days to process depending on your bank merchant.
What about international orders?
The same rules apply. Your return date will be based on the date the item was shipped back.
Do I need an account to place an order?
No, an account is not required; however, it will ease your return & exchange process.
What payment methods are accepted?
We accept all credit cards and Paypal for payment.
Where is my order?
You should have received notifications via email. Please email firstname.lastname@example.org if you have not.
Do you ship to…?
We ship worldwide.
Can I amend my order once it’s been placed?
Yes. You must call the store during open hours within 24 hours of your purchase to make amendments.